Legal information

Legal notice

TCO Shading is a trading name of:

Anastasios Tsoukalas Stathakis (sole proprietorship) Akrita 106, 24100 Kalamata, Greece

Phone: +30 27210 83058 · +30 27210 84432 Email: info@tsoukalasco.com

VAT: EL145889618 General Commercial Registry of Greece (G.E.MI.), no. 122599445000

Responsible for the content: Anastasios Tsoukalas Stathakis, same address.

Privacy

1. Who is responsible

Anastasios Tsoukalas Stathakis, Akrita 106, 24100 Kalamata, Greece · info@tsoukalasco.com. The EU General Data Protection Regulation (GDPR) applies and, for customers in Switzerland, the Swiss Federal Act on Data Protection (FADP).

2. What data we collect

When you send us a request from the configurator: your name, email, phone, address, your message and the products you chose (including the quote as a PDF).

To confirm that the email address is yours, we send you a 6-digit code. We do not store the code.

For security (protection against bots and mass submissions) your IP address is used briefly, only in the server's memory. Our hosting provider keeps technical logs for a limited time.

3. Why we use it

To reply to you and prepare your quote or order (Art. 6(1)(b) GDPR). To keep the website secure (Art. 6(1)(f) GDPR). We do not sell data and we do not send advertising.

4. Your cart

Whatever you choose in the configurator stays only in your own browser. We do not see it and it is not stored on a server until you send it to us.

5. Cookies and tools

We use no advertising cookies and no analytics tools. To display the page, your browser loads fonts from Google (Google Fonts) and libraries from content delivery networks (jsDelivr, cdnjs); in doing so your IP address is transmitted to these providers. Fabric prices are loaded from our database at Supabase, without any personal data.

6. Who receives it

Netlify, Inc. (hosting of the website and configurator, USA). Our email provider. For an order, the transport company receives the delivery details. Transfers outside the EU/Switzerland (e.g. USA) are covered by the EU-US / Swiss-US Data Privacy Framework or standard contractual clauses.

7. How long we keep it

Requests that do not lead to an order are deleted after 2 years at the latest. Order data is kept as long as tax law requires.

8. Your rights

You can ask to see, correct, delete or restrict your data, object to its use or receive it in a file. Write to info@tsoukalasco.com. You can also contact the Hellenic Data Protection Authority (www.dpa.gr) or, in Switzerland, the Federal Data Protection and Information Commissioner (www.edoeb.admin.ch).

Terms

1. Scope

These terms apply to quotes and sales by TCO Shading (Anastasios Tsoukalas Stathakis) via tcoshading.com and the configurator app.tcoshading.com.

2. Prices and orders

Prices in the configurator are net, without VAT, shipping or installation unless stated otherwise. The request you send us is not yet an order: a contract is only concluded with our written order confirmation.

3. VAT and customs

Businesses in the EU with a valid VAT number buy without VAT (reverse charge). Private customers in the EU: please contact us to find the best way to purchase. In Switzerland, import VAT and any duties are paid by the buyer.

4. Shipping

Shipping costs are paid by the buyer; we will give you a transport quote. Customs formalities are the buyer's responsibility; we can ask the transport company for you.

5. Made to measure

Every system is made to your measurements and choices. Therefore there is no 14-day right of withdrawal (Art. 16(c) of Directive 2011/83/EU). Please check the measurements you give us before we confirm the order.

6. Permits and electrical work

Whether a permit is needed for the structure is the buyer's responsibility. We deliver the systems fully functional and tested; the electrical connection is made by a qualified electrician, according to the regulations where you live.

7. Warranty

We give a 5-year warranty on our systems, under the conditions of the order confirmation. Your statutory rights remain unaffected.

8. Applicable law

Greek law applies. Consumers always keep the mandatory consumer protection of their country. For businesses, the courts of Kalamata have jurisdiction.